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Do you accept credit cards and/or handle international "wire transfers"?
3.What's the smallest/largest/longest SIGHT-PIPE® you can make?
4.What do I use to clean my SIGHT-PIPE®?
6.My SIGHT-PIPE® is scratched can it be repaired?
7.Will SIGHT-PIPES® used in the tube weld inspection process scratch the ID of the tubes I inspect?
10.How will a (360 VIEW™ or Regular Series) SIGHT-PIPE® work with a ( "XYZ BRAND" manufacturer/software) machine vision system?
11. How do I store the SIGHT-PIPE® ? How do I keep it protected when not in use?
12. Can I use a .1/4" diameter SIGHT-PIPE® to view inside a 1/2" diameter tube?
13. Can you send me literature on ALL the stuff you guys do?
Have a question that's not listed? Ask it here.
Do you accept credit cards and/or handle international "wire transfers"?
Yes-We accept the following credit cards; American Express, Discover Card, MasterCard, and Visa.
Yes-We can typically arrange to accept "wire transfer" of funds from international customers---but we recommend you use a distributor in your region to save on shipping and additional bank wire transfer fees typically charged by both our bank and your bank for this service. Back to top.
- The inside diameter (bore size) of the part I would like to inspect is .501/.500". Will your Regular Series .500" SIGHT-PIPE® fit this bore size? Yes, the diameters listed are for NOMINAL sizes for the SIGHT-PIPE® shank. The actual shank sizes are typically .008-.012" smaller than the nominally listed dia. to allow for clearance between the SIGHT-PIPE® and your piece part. In this case the actual SIGHT-PIPE® diameter would be .492/.488" Back to top.
- The diameter/length I need to inspect is not listed among your standard product size diameter/lengths. Can you make a special diameter/length to accomodate my particular size? Yes, Most likely. We have established a product listing and inventory based on the most commonly ordered diameter & length ratios for our products. We can & frequently do make custom SIGHT-PIPES® to accommodate a customer's specific application, but must adhere to some standard formulas regarding length to diameter ratios etc. to provide you with the best possible image. Contact us with your particular part details to discuss it further.Back to top
- What's the smallest/largest/longest SIGHT-PIPE® you can make? The best thing to do is send us a dimensioned print of your piece part to be inspected with a short description of the characteristic you would like to inspect. By analyzing your part we can recommend a standard product or design & build the best possible viewing solution for your part. We prefer good old hard copy prints but can accept drawings via fax, or as electronic files (all CAD files should be saved/exported as "dxf" format) via diskette or E-mail attachments etc. Back to top
- Do I need to order the optional Light Input Adapter and an additional light source (Portable Illuminator, Ring light Assembly, etc. ) when using a SIGHT-PIPE® for my part? Typically no, but....it depends on your application. If you are using a hand held SIGHT-PIPE® to inspect a reflective part in a well lit room you are probably going to be okay. I recommend taking a look without one to see if it is satisfactory first. You can always add one later if desired. Additional light sources do improve the image you see and Lite Input Adapters do provide more consistant light if you are checking for colors etc. Additionally, the Lite Input Adapter is easier to use than continually trying to "hand hold" a penlight etc. in addition to the SIGHT-PIPE®. Vision or Sensor systems will always require addtional illumination. The Boreview™ system has it's own illumination system built in. To learn more about how a SIGHT-PIPE® is designed to utilize room or other sources of illumination go to our "What IS a SIGHT-PIPE®? How Does It Work?" page. Back to top
- What do I use to clean my SIGHT-PIPE®? DO NOT USE SOLVENTS to clean a SIGHT-PIPE®. We recommend cleaning a SIGHT-PIPE® with warm water and a liquid detergent such as "JOY". The surfaces may then be rinsed with warm awater and wiped dry with lens paper, soft tissue (such as Kleenex) or cotton. Back to top
- My SIGHT-PIPE® is scratched can it be repaired? Yes, most likely. We will need to actually see your SIGHT-PIPE® to determine what can be done. Minor scratches on the critical viewing surfaces of the SIGHT-PIPE® can be re-polished to restore the best view. More major scratches on the critical viewing surfaces might require re-machining those areas if possible. If you are using a SIGHT-PIPE® for 100% inspection in a "rough" enviroment you may want to consider adding an optional hard-coated aluminum sleeve or gage housing like one of the 5 styles used on our Depth Gages. These sleeves or housings are designed to further protect the critical viewing surfaces of the SIGHT-PIPE®. Back to top
- Will SIGHT-PIPES® used in the tube weld inspection process scratch the ID of the tubes I inspect? No, they should not. Unlike other types of borescopes, the Tube Weld has been specifically designed & manufactured to avoid this. Since the SIGHT-PIPE® is made of plastic the possibility of scratching the tubing is virtually nonexistent. Back to top
- What is the difference between the two Regular Series SIGHT-PIPES® SP-120 and the SP-920 (Both are listed as a .500" diameter x 4.00" in length)? The difference is in the magnification. Any Regular Series SIGHT-PIPE® with a "1" (i.e. SP-120) as the first digit in the catalog number has no magnification while any SIGHT-PIPE® with a "9" has magnification. Back to top
- Do you have a SIGHT-PIPE®, and lighting arrangement that will mount DIRECTLY to my _XYZ BRAND___(machine vision, camera lensing, lighting) system? There are many factors to consider when using a SIGHT-PIPE® with any machine vision/sensor hardware/software application. Each system (software/hardware) and application (parts to inspect) appear to have their own unique set of variables from lighting through positioning. We have found that the SP-MVD or the Boreview™ System (which contains it's own magnification lens & illumination system) & the available c-mount lens adapter provide a great starting or final solution for most systems.We are in the process of trying to work more directly with vision system manufacturers, distributors & integrators alike to provide the best systems possible. Please call to discuss your application further. See question #8 also. More challenging systems & parts may require more custom "line of sight" solutions as found on our Machine Vision page or please call to discuss your application further. See question #9 also. Back to top
- How will a (360 Degree or Regular Series) SIGHT-PIPE® work with a ( "XYZ brand" manufacturer/software) machine vision system? See response to question #7 also; The 360 View™ Series is most commonly used in machine vision applications due to it's ability to save the System Integrator & customer design, tooling and fixturing costs by not having to index a borescope or similar device radially. Special view SIGHT-PIPES® have been also been designed, built, and used to view a variety of unusual angled areas. See our new machine vision page or please call to discuss your application further. Back to top
- How do I store the SIGHT-PIPE® ? How do I keep it protected when not in use? The SIGHT-PIPE® is stored in one of a variety of tube storage container designs that has a threaded cap which screws on and off to prevent the SIGHT-PIPE® from accidently falling out. The tubes are designed to keep the critical viewing areas safe and clean when the SIGHT-PIPE® is not in use. These tubes are placed in a corrugated box filled with packing peanuts for shipping from our shop to yours. Back to top
- Can I use a .1/4" diameter SIGHT-PIPE® to view inside a 1/2" diameter tube? To receive the highest quality image we recommend using the largest diameter SIGHT-PIPE® with the shortest possible length for the application.
- Can you send me literature on all the stuff you guys do? We would be happy to send you more information about our products & services--you can request them by phone, fax, and e-mail or directly from this web site here. A good part of what we do is very often custom designed & built to a customer's particular inspection problem & needs. We solve inspection/quality control problems in companies ranging in size from very large plants to small one or two man operations, each with it's own criteria for tolerances, budgets, etc. After 30 years of solving these types of problems --the filing cabinets have grown to many--too many products/solutions to include in printed literature or list here. What we attempt to provide in our literature & on this web site are general solutions that may be altered and adapted, then applied to your products. Please let us know if we can help you.
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How do I [use/where do I get] more information on using the software to open
and read your literature ("PDF" type) files you sent me via [e-mail/CD]?
You may go to our
Pdf Help page or go directly to the
Adobe Acrobat site.
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